Skip to main content
Add the ReplyBubble chat widget to your WordPress site with our official plugin. No code editing required.
Time estimate: ~2 minutes

​
Install the Plugin

​
Step 1: Download

Download the ReplyBubble plugin from your dashboard:
  1. Log in to your ReplyBubble dashboard
  2. Go to Integrations → WordPress
  3. Click Download Plugin to save the .zip file

​
Step 2: Upload to WordPress

  1. In your WordPress admin, go to Plugins → Add New
  2. Click Upload Plugin at the top of the page
  3. Choose the .zip file you downloaded
  4. Click Install Now
  5. Click Activate once the installation finishes

​
Step 3: Enter your Widget ID

  1. Go to Settings → ReplyBubble in your WordPress admin
  2. Copy your Widget ID from the ReplyBubble dashboard
  3. Paste it into the Widget ID field
  4. Click Save Changes
That’s it — the chat widget will now appear on every page of your WordPress site.

​
Plugin Settings

The plugin settings page (Settings → ReplyBubble) has two fields:
Note: Only change the Server URL if you are self-hosting ReplyBubble. The default value works for all standard accounts.

​
How It Works

The plugin automatically adds the ReplyBubble embed script to every page of your site. It loads asynchronously, so it won’t slow down your page. The script tag it generates looks like this:

​
Verifying Installation

After activating the plugin and entering your Widget ID:
  1. Visit your WordPress site in a new browser tab (or hard-refresh with Ctrl+Shift+R)
  2. Look for the chat bubble in the bottom-right corner
  3. Click it and send a test message
  4. Check your ReplyBubble inbox to confirm the message arrived

​
Alternative: Manual Installation

If you prefer not to use the plugin, you can add the embed snippet directly. See the Widget Installation guide for manual WordPress setup instructions.

​
Uninstalling

  1. Go to Plugins in your WordPress admin
  2. Click Deactivate under ReplyBubble
  3. Click Delete to remove the plugin
Your ReplyBubble account and conversation history are not affected by removing the plugin. You can reinstall at any time.

​
Troubleshooting

​
Widget doesn’t appear after installing

  • Check your Widget ID — make sure it matches the one shown in your dashboard. It starts with rbw_ followed by a random string, e.g., rbw_Pi2DpP7ytgMObG0mbkzUuA.
  • Clear your cache — if you use a caching plugin (WP Super Cache, W3 Total Cache, etc.), clear the cache after activating the ReplyBubble plugin.
  • Check for conflicts — temporarily switch to a default theme (like Twenty Twenty-Five) to rule out theme conflicts.
  • Check CSP headers — if your site uses a Content Security Policy, allow *.replybubble.com. See Troubleshooting for details.

​
Plugin settings page is missing

Make sure the plugin is activated. Go to Plugins and verify “ReplyBubble” shows as Active.

​
Need more help?

Visit our Troubleshooting guide or reach out through the chat widget on replybubble.com.